Returns Policy

Based on the executive order of the minister of economy No. 217, the items bouhgt on the  online store can only be returned or exchanged after the agreement from the seller.
If you did not like the item, or, it did not match your expectations, let us know by email: within 14 calendar days of receiving the purchase. Please include the order number, date, item and the reason for returning it.
It is required to follow these conditions while returning the goods:
  • the returned item must be in its original packaging;
  • it must not be damaged by the buyer;
  • it has to have its original appearance (no damaged labels, torn seals). It does not apply when the returned item is not in expected quality
  • you must provide the original proof of purchase (our invoice).

The unsatisfactory quality goods are either exchanged to the proper ones or the money is returned. reserves the right not to accept the returned goods if the conditions above are not met.

You can return the items physically at the address of J.Basanaviciaus 129C, Siauliai, during opening hours (08.00 iki 17.00 val). You can also ship them using the courier of your choice.